Installation HELP

Tech Frustrated's picture
Tech Frustrated

Very good information posted here. I'm still a little confused and trying to get answers to installation questions from U-verse support has been very troubling. Currently using DirectTV with multiple TVs after being sold on the system by a AT&T rep that failed to imform me that AT&T was in the process of installing U-verse in my neighborhood within the next two months. Oh well thats an entirely differnet issue all together and I don't want to get off on a tangent here. I have Uverse scheduled to be installed but sales rep was unable to fully explain installation specifics as to where equipment should best be isntalled and how each device is supplied, etc. I attempted to get the information from U-verse support explaining that I wanted to know and understand before installation where the equipment would be installed and how it would connect to my existing coax system. I currently have two phone lines and a wireless network on my AT&T phone/DSL service. Knowing in advance how the new system would connect to and provide the same phone and internet connection and incorporate this with TV service would make the installation much smoother and faster if I could relocate or make accessible any additional rough-in work for new instalation where needed in advance of installation. Any suggestion on where I might find additonal information with diagrams of a typical layout of U-verse service with multiple TV's. Thanks

Posted December 20, 2009 4:46pm in
Anonymous's picture
 #

I haven't seen any diagrams

I haven't seen any diagrams out here on the installation process but there are two websites I got to alot which answers user questions.

http://utalk.att.com/utalk/ and http://www.uverseusers.com/

In general you will have a Residential Gateway (RG) and an STB box for each TV you want. The RG is what will distribute your television as well as internet and phone. The RG has wireless built in so you can use wireless on all of your computers if you would like. TV's can be hooked up with either coax or Ethernet, from what I have read they will yield about the same result as long as your coax is in good shape. You will want to locate your RG near your incoming phone line if you can to shorten your run from the Phone box outside your house to the RG.

The RG has a coax output which they will send to a splitter they provide. From there they will just tie into your existing coax runs. One thing they mentioned to me during installation was that you cannot have any additional splits from a cable line after the initial splitter they use. Not sure how true that is though.

 
jonhayden's picture
 #

Can you give me specifics?

Can you give me specifics? (locations of TV, coax splitters, phone splitters, etc) If so, I can give you some pointers.

 
Anonymous's picture
 #

Can anyone let me know how

Can anyone let me know how does the signal flow from the Central office to the RG. is it a digital signal all over or digital till the node and analog from the node till the NID and so on.

 
SeanM402's picture
 #

I believe it is digital all

I believe it is digital all the way

 

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