Time Warner Cable customers reporting analog channel freezing

Mark's picture
Time Warner Cable
WFRV is reporting this afternoon that some Time Warner Cable customers are experiencing "frozen" pictures on analog channels 2 through 40. It is not immediately known whether this problem affects both customers with cable boxes and those directly connecting cable to their televisions.

Customers who are seeing this problem are encouraged to call one of the customer service numbers below:
  • Appleton/Fox Cities: 920-738-3160
  • Green Bay: 920-496-2040 
  • Marinette/Menominee: 715-735-6667 
  • Oshkosh: 920 233-2700
  • Northeast Wisconsin (Rural Areas): 1-800-236-1704
More on this situation as we learn more...

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forst's picture
 #

I'm getting this on my HD

I'm getting this on my HD channels,as well. I get lines of interference, captioning way out of sync or half of captioned conversations(on WBAY, consistently), frozen picture causing HD DVR to make me hit "PLAY" to get back to recording, etc. Really becoming irritating. It seems like it's only the 4 major networks, but not the cable programs( A&E, USA, HBO,SHO, and so forth.

 
Aaron's picture
 #

Right now, 8:25am on Tuesday

Right now, 8:25am on Tuesday I am geting the same HD interference as above. All the lower HD channels have the issue. I did not check cable programs. Everything was working fine last night.

My RoadRunner internet connection is also dead. (borrowing from some random neighbor's wireless network right now) I'll probably give them a call on my way to work just to let them know issues are still occuring.

 

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