Customer Service Number:
800-494-4388
Website:
DirecTV
Service Type:
Satellite
Services Offered:
Television
Pros:
- Robust channel lineup
- Very large HD channel offering
- Offers top five Green Bay local channels in high-definition
- Offers NFL Network
- Inexpensive service and good specials available for new customers
- Offers exclusive packages like "NFL Sunday Ticket"
- Offers selection of foreign-language programming
- User interface generally seen as easy to use
Cons:
- Receivers required for every TV you use
- Requires a satellite dish to be placed on exterior of residence
- Service may be affected by inclement weather
- No PEG (public access) channels
- No WPNE or WBAY subchannels
- Equipment may be expensive
- Access to HD programming requires additional monthly fee
- Contract for mimimum service length required
- Pro-rated termination fees can cost hundreds of dollars
- Requires approved credit and credit card
- Maximum of six receivers per household
- Programming may be expensive after initial contract term expires
- Upfront costs to lease of HD DVR expensive
- No multi-room DVR viewing
- Customer service may be difficult to deal with
- Some readers have reported long-standing billing issues
- Multiple cables may be needed to service dual-tuner DVR
- Software update to receivers may require reboot, sometimes scheduled during primetime
Local HD/DTV Channels:
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National HD Channels Available:
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I AM A NEW USER TO DIRECT TV
I AM A NEW USER TO DIRECT TV (ONE MONTH TO BE EXACT) AND HAVE A HD DVR ON MY MAIN TV. THIS HD DVR PULLS A SIGNAL FROM A DIFFERENT SAT. AND IN THAT MONTH IT HAS GONE OUT ON ME SEVERL TIMES. WHEN I CONNECT A REGULAR NON HD CABLE BOX TO THIS TV I HAVE NO PROBLEM RECIEVING SIGNAL. IS ANY ONE ELSE EXPERIENCING THIS PROBLEM. ANY HELP WOULD BE APPRECIATED.